Ownership & Usage Rights

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Kaira L. Patrick LLC, doing business as Kaira & Co and LIV8 Digital, retains full ownership of all designs, graphics, and any Canva or Photoshop files delivered as part of your project. You may not resell, redistribute, or claim any part of the design as your own. Sharing or transferring our products to other users is strictly prohibited.​

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Image & Asset Use

Most website templates may include free stock images sourced from publicly available online libraries. While these are generally free for commercial use, we cannot guarantee they will remain so. We encourage clients to personalize their site by adding their own images and are not liable for any external assets you choose to incorporate.

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Platform Transfers

For Wix, Squarespace, and Shopify templates, you will receive a transfer email within 24 hours of website/project completion. You must accept the transfer within 3 days. Your website template will be sent to the email associated with your platform account.

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• Wix: Transfers are sent via email and expire in 3 days.

• Squarespace & Shopify: Transfers are sent directly through each platform’s system and also expire if not accepted.

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REFUND POLICY​

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Due to the digital and custom nature of our products and services, all sales are final. We do not offer refunds, returns, or exchanges under any circumstances.

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That said, we proudly stand behind our work with a 100% satisfaction guarantee. This means we will work closely with you—through clear communication, defined procedures, and a collaborative process—to ensure you’re fully satisfied with the final result.

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To help us meet your expectations and hit the agreed-upon deadline, we kindly ask that you:

• Follow the How It Works process

• Provide all requested content and feedback on time

• Maintain open and timely communication

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By working together with clarity and trust, we’re confident you’ll love the end result.

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If you have any questions prior to making a purchase, feel free to contact us—we’re here to help guide you to the best solution for your business.